We Hear You Trellis Desk Users!

Hey everyone,

I just wanted to let all the Trellis Desk users know that we do indeed hear all your feedback! We read every single email that comes into our inboxes and frequently browse the forums. While we are often times busy and cannot reply to every comment, rest assure that your feedback is indeed read and greatly appreciated.

With that being said... I want to let everyone know that Trellis Desk v1.0.1 is in the works. We are working on fixing a number of "annoyances", bugs, etc. And of course, there will be some new little features and tweaks to improve the Trellis Desk experience.

What about 2.0? Well, 2.0 is still in the works as well. However, it will be some time before a public release is available. It's going to be a major overhaul from 1.0 which is why it takes time to complete. I promise, it will be worth the wait!

'Til next time... :)

DJ Tarazona
Project Lead, Trellis Desk
ACCORD5
http://www.accord5.com/

3 comments

Feb 12, 2009

hm said...

I've just started using trellis desk and thus far am delighted with it. Excellent work! Does exactly what it says on the tin. :-)

Feb 23, 2009

said...

One thing on my wishlist is the ability to email other members(staff) from a specific ticket.

Feb 25, 2009

Andrew Markle said...

I really wish we had access to any custom skins for it. :) I'd really like to revamp it from it's current position to meet my company's colour standards, but it's cool. :) I really like Trellis Desk and am by far more impressed with it than Kayako eSupport. Your's is much more organized and a lot less of a hassle.

five the ACCORD5 company blog

We Hear You Trellis Desk Users!

3 comments

Leave a comment...